This page contains information to help you navigate when to seek jurisdiction assistance, adding users to your application, and technical issues.
Contact the jurisdiction when you need to:
- Determine if a Permit is Required
- Inquire about Plan Review and Permit Issuance Timelines
- Request a Refund
- Update a City Business License
- Change or Update permit Applicant, Contractor, or Delegate
- Request Permit Changes
- Remove an Applicant No Longer Associated with Permit
- Inquire About Permit Fees
See instructions Delegates – Adding other users to your Applications on adding another MyBuildingPermit user to your Plan Review Application so they can:
- Pay Invoices
- View Dashboards
- Upload Documents
- Receive Application Emails
Account Management
- Create Property Owner or Professional Account
- Create Licensed Contractor Account
- Update Account Profile
Application Process
Plan Review Information
Scheduling Inspections
Status Site
Support is available Monday-Friday, 7am-5pm PST. For technical assistance, contact the IT Support Desk at egovsupport@ecitygov.net.