Need Help?

For information on what type of work requires a permit, permit application requirements or if a specific permit is available online, please visit our permits package page.
For information on scheduling inspections, please visit our inspection page.
For other assistance with:
· Finding an address
· Applying for a permit
· Permit fees
· Cancelling a permit
· Requesting a refund
· Updating a Business License
· Making changes to a permit
Please contact the applicable jurisdiction on our contact directory page.
Site Help
Please click on the links below for help on site features and functionality:
General Help
· ePlan FAQs
· Create an account
· Retrieve login or password
· Reset password
· Update Account Profile Information - Contractor
· Update Account Profile Information - Non-Contractor
· Search Address Basic
· Search Address Advanced
· Check the status of My Permit Applications
· Requesting an Inspection
Over-the-Counter Permits
· Begin the application process
· Complete Over-the-Counter permit application
· Make a payment
Permits that require Plan Review
· Plan review permit process overview
· Requirements for electronic plans
· Begin the application process
· Complete plan review permit application
· Upload plan review supporting documents
· Check the status of permit applications
· Pay plan review invoice
Technical Help
If you need additional assistance, please contact eGovSupport@ecitygov.net or call 425-452-4340. Support is available Monday through Friday, 7:00 AM to 5:00 PM Pacific Standard Time. Our offices are closed on Federal Holidays.
Membership Help
If you are a public agency interested in becoming a participating member of MyBuildingPermit.com, please visit eCityGov.net.